LOCAL EXPERTISE. A PERSONAL TOUCH.
New phone? Slow internet?
Let’s get a few things sorted.
Homevale helps families and seniors with everyday tech and home emergency planning. Friendly, practical support, right here in Ottawa West.
What’s on your list?
TECHNOLOGY & PREPAREDNESS, WITH A HUMAN TOUCH
A stubborn printer. A parent’s new tablet.
A plan for the next power outage.
Start wherever you need a hand.
FOR THE EVERYDAY
Get the everyday things working properly—and make them easier to use.
Available with Everyday Home Tech Help
FOR INDEPENDENCE
Patient, personal help for you or a parent. We’ll go at a comfortable pace.
Available with Everyday Home Tech Help
FOR GROWING FAMILIES
From a new baby monitor to a first phone, bring the family’s tech together.
Available with Family Tech Setup
FOR PEACE OF MIND
A practical plan for the disruptions that can affect your household.
Available with Home Emergency Preparedness
Not sure which service fits? Just ask. Tell us what you’re hoping to sort out.
From their first phone to your parents’ new tablet.FOR YOU. FOR YOUR CHILDREN. FOR YOUR PARENTS.
A new baby monitor. A child’s first phone. A parent learning to use a tablet. A plan for the next power outage.
Homevale brings calm, practical help to the things that matter at home. New parents, busy families, seniors and other adults are all welcome.
THREE STRAIGHTFORWARD SERVICES
Choose the visit that fits what you need. We’ll agree on the work before getting started, with practical help focused on solving the problem.
Practical help with the devices and accounts you rely on, including patient technology assistance for seniors.
Get your family’s devices connected, with useful settings for the way your household lives.
Turn good intentions into a practical household plan, with recommendations you can come back to.
Most appointments take approximately 30–60 minutes, although some may take up to 90 minutes depending on what's needed. Prices cover the service visit. Any additional equipment, parts, software, or other purchases are charged separately. We'll always discuss recommended purchases with you before proceeding.
Sometimes a new device, a replacement part or upgraded equipment is the best way forward. We can recommend suitable options, help you choose and get everything set up. We’ll discuss any purchases together before proceeding.
LOCAL HELP, WITH A SIMPLE PLAN
A short message is plenty. Tell us what you’d like help with and where you’re located.
We’ll reply by email. We’ll confirm the right service, the work involved and a visit that suits you.
We come to you, work through the problem and explain the next steps. Preparedness visits include a personalized digital summary.
HOW HOMEVALE BEGAN
I live in Kanata South with my wife, our daughter and our dog, Cooper. As a parent and a longtime technology enthusiast, I know how much smoother home life feels when things work properly.
My background is in emergency management and ten years of 911 communications. I bring that experience to practical household preparedness, along with a calm approach to troubleshooting and explaining the next step.
I also run Encore Video Kanata, helping people preserve their family videos. Homevale brings that same personal approach to everyday technology and household readiness.
MikeCLOSE TO HOME
Home visits in these communities and nearby neighbourhoods. If you’re just outside the area, send us a message.
A FEW THINGS YOU MIGHT BE WONDERING
Absolutely. Tell us who the visit is for and how you’d like to coordinate. Your parent stays involved in decisions, and We can share an update with you with their permission.
No. Tell us what you’re trying to do and what happens instead. A description like ‘the Wi-Fi never works upstairs’ is a perfectly good start.
Yes. Share your list when you contact us and we’ll agree on what fits the service visit. We’ll start with the things that matter most to you.
Yes. We help with common phones, tablets, computers, home networks and connected devices. Send the device name or model if you know it so we can check what’s involved.
We focus on setup, troubleshooting and teaching. If the problem needs hardware repair, your internet provider or an account provider, we’ll explain the next step. Account recovery depends on the provider’s rules and available proof of ownership.
We’ll look at your household’s readiness, power-outage needs, emergency supplies, family plan and backup communications. You’ll receive a personalized digital summary with practical recommendations. Equipment and supplies are separate purchases, discussed with you first.
Have a list of what you’d like help with. For tech visits, have the device and its charger ready. Keep account passwords to yourself—you can enter them when needed. Please don’t send passwords or banking details in the contact form.
LET’S MAKE HOME LIFE A LITTLE EASIER
You can ask for yourself, your household or someone you care about. A few lines about what’s going on will get us started.
A friendly place to start.
Tell us what would make life easier.